Kwik Delivery - Lagos
About
The marketplace for on-demand logistics services in Africa
Services & products
At a glance
Location
Reviews
See all 5Sign in to review this business.
The worst logistics company I’ve come across. Their riders are cheeky, they hold on to your item which you assume has been delivered until the addressed recipient confirms non receipt and you have to spend the next 12 hours chasing up with their customer service. ‘Our apologies’ does not solve inefficiency. I’ve had terrible experiences with KWIK and I think I’ve had enough now.
Kwik Delivery is an emerging on-demand for logistics and warehousing services in modern Africa. I have visited the website, the office and the facilities and I am convinced that Kwik is the future of "Supply Chain" in the Africa sub-region. Starting from the reception, through all business units, Kwik is thriving with the young and brave talents that give customers real affluence for our money. I love the vibrant team of professionals involved in their operations and the ease at which they made me feel like a king.
If you love your self, business and energy avoid this cursed delivery company by all means! 3 good times I have had the worst experience with kwik delivery! even as I type this I requested a ride since 11am and their rider has ran away with my goods ! The customer support blocked my line! A pathetic company, very unreliable and evil! Zero regard for customers I rate you guys 0000/5
The service gets worse each time. I am a frequent KWIK user. I’ve received calls from KWIK after a few pick-up delays and calling them to report. The worst happened today. Rider clocked in as started at just after 9am for a VI- Lekki delivery. By well afternoon he hadn’t turned up. I tracked the rider and called him and he was giving me stories.He did not pick up until after 4pm! More than 5 hours beyond my 9.30 booked time. Yet, he clocked in as delivered at 9.30pm. How could he have delivered a parcel he hadn’t picked up! Mind you, I had booked from the night before This delay could have cost me a loss of money, but no do they care. Their name does not match the service! I had told them on one of the calls that I would move to a more efficient courier. It’s time to do that. I’m moved to naming and shaming them on sm platforms with screenshots of this particular booking. I have added a screenshot but blacked out private details.
Kwik Delivery is unreliable. You book a ride at 11 am and by 3 pm you are yet to get a rider for the delivery. The rider that by chance gets assigned to your order doesn't call you instead you call him and he promises to come pick up. Only for him to cancel 2 hours later. Whenever you book with Kwik Delivery, you ALWAYS have to call or chat them because a rider is NEVER assigned to your order automatically. The only thing they are good at is debiting your account immediately you book.
Services & products
Reviews
See all 5Sign in to review this business.
The worst logistics company I’ve come across. Their riders are cheeky, they hold on to your item which you assume has been delivered until the addressed recipient confirms non receipt and you have to spend the next 12 hours chasing up with their customer service. ‘Our apologies’ does not solve inefficiency. I’ve had terrible experiences with KWIK and I think I’ve had enough now.
Kwik Delivery is an emerging on-demand for logistics and warehousing services in modern Africa. I have visited the website, the office and the facilities and I am convinced that Kwik is the future of "Supply Chain" in the Africa sub-region. Starting from the reception, through all business units, Kwik is thriving with the young and brave talents that give customers real affluence for our money. I love the vibrant team of professionals involved in their operations and the ease at which they made me feel like a king.
If you love your self, business and energy avoid this cursed delivery company by all means! 3 good times I have had the worst experience with kwik delivery! even as I type this I requested a ride since 11am and their rider has ran away with my goods ! The customer support blocked my line! A pathetic company, very unreliable and evil! Zero regard for customers I rate you guys 0000/5
The service gets worse each time. I am a frequent KWIK user. I’ve received calls from KWIK after a few pick-up delays and calling them to report. The worst happened today. Rider clocked in as started at just after 9am for a VI- Lekki delivery. By well afternoon he hadn’t turned up. I tracked the rider and called him and he was giving me stories.He did not pick up until after 4pm! More than 5 hours beyond my 9.30 booked time. Yet, he clocked in as delivered at 9.30pm. How could he have delivered a parcel he hadn’t picked up! Mind you, I had booked from the night before This delay could have cost me a loss of money, but no do they care. Their name does not match the service! I had told them on one of the calls that I would move to a more efficient courier. It’s time to do that. I’m moved to naming and shaming them on sm platforms with screenshots of this particular booking. I have added a screenshot but blacked out private details.
Kwik Delivery is unreliable. You book a ride at 11 am and by 3 pm you are yet to get a rider for the delivery. The rider that by chance gets assigned to your order doesn't call you instead you call him and he promises to come pick up. Only for him to cancel 2 hours later. Whenever you book with Kwik Delivery, you ALWAYS have to call or chat them because a rider is NEVER assigned to your order automatically. The only thing they are good at is debiting your account immediately you book.
Hours
ClosedGet in Touch
This business hasn’t published a contact email yet. Try calling them using the phone number in the sidebar.
