Help Center

1. Enter what you're looking for in the search box (e.g. “restaurants”, “hotels”)
2. Add a location or let us detect your city
3. Filter results by category, rating, distance, or price
4. Click on a business to see details, reviews, and contact info

Try it now

1. Create a free account or log in
2. Find the business you want to review
3. Click “Write a Review” on the business page
4. Rate your experience (1-5 stars) and write your review
5. Optionally add photos
6. Submit your review

Yes! When logged in, click the bookmark icon on any listing to save it. Access your saved businesses from your dashboard.

We work hard to keep listings accurate. Information comes from:

• Business owners who claim and verify their listings
• Public business registries and databases
• User submissions and updates

Spot an error? Click the “Report” button on the business page and we'll review it.

Absolutely! Searching businesses, reading reviews, and writing reviews are all free. Create a free account for extra features like saving favourites and following businesses.

1. Create a free account
2. Go to your dashboard
3. Click “Add Business”
4. Fill in your business details (name, address, contact, description)
5. Add photos and operating hours
6. Submit for review

Listings are typically reviewed and published within 24-48 hours.

1. Find your business on ConnectCiti
2. Click “Claim This Business”
3. Verify ownership (email, phone, or documents)
4. Complete the claim process

Yes! Free listings include:

View pricing

1. Log in to your business account
2. Go to your reviews dashboard
3. Click “Respond” on any review
4. Write a professional, respectful response
5. Submit

Respond professionally:

• Thank the reviewer for their feedback
• Acknowledge their concerns
• Explain how you'll address the issue
• Invite them to contact you directly

If a review violates our policies (fake, spam, harassment) use the Report button.

Yes. Go to your reviews dashboard, find the review, and click “Edit” or “Delete”.

Read our Privacy Policy

Manage cookie preferences

1. Click the “Report” button on the content
2. Select the reason (spam, fake, inappropriate, etc.)
3. Add optional details
4. Submit — our team reviews reports within 24 hours

1. Go to Account Settings
2. Scroll to “Delete Account”
3. Confirm deletion

Published reviews may remain visible with an anonymised author name.

1. Refresh the page (Ctrl+R / Cmd+R)
2. Clear your browser cache and cookies
3. Try a different browser (Chrome, Firefox, Safari, Edge)
4. Check your internet connection
5. Disable browser extensions that might interfere

Still stuck? Contact our support team.

• Double-check your email and password
• Try resetting your password
• Check your inbox for an activation email if you just signed up
• Make sure cookies are enabled in your browser

Try resizing your images or using a different format.