Grand Mall

I’m a long standing customer and was just at your Bodija, Ibadan location at 12:33 PM today, April 2, 2026. There seems to be a constant occurrence of items not being on the system whenever I ask for pricing that is not shown on the shelves. Todays’ incident, they even refused to give me a receipt, and I had to insist on a handwritten receipt (as has been done in the past in same situations where the “item is not in the system “) because they just wanted to use a pen to write it on the back of the receipt. They initially stated there were no more of the hand written sales receipt before eventually, on my insistence…”checked to see if they could find any.” I feel that it’s so unprofessional, and this needs to be corrected. It seems I’m being defrauded. It doesn’t seem that they don’t account for these items that customers purchased that’s not on the system and they keep the money for themselves. Items in question are 2 rolls of wallpaper. They are not new items, I’ve seen them there for years. I also told them I’ll wait for them to put them on the system and was told that they couldn’t.

Nice